3. Product information

We take great care to ensure the accuracy of product descriptions, images, and pricing. However, we do not guarantee that product information is error-free, complete, or up-to-date.
Colours and packaging may vary slightly due to display settings and manufacturing changes.

All products are for personal use only and are not intended to diagnose, treat, cure, or prevent any disease unless otherwise stated.

4. Orders and payments

All orders placed through this website are subject to acceptance and availability. Prices are listed in Australian Dollars (AUD) and include GST where applicable.

Payment must be received in full before an order is dispatched. We reserve the right to refuse or cancel any order at our discretion (for example, due to payment issues, stock shortages, or suspected fraudulent activity).

5. Shipping and delivery

We aim to process and dispatch all orders promptly. Delivery times provided are estimates only and may vary depending on location and carrier delays.

Prosper Shop is not responsible for any delays or loss once the parcel has been dispatched to the postal or courier service.

Full details on shipping and delivery can be found in our Shipping Policy.

6. Returns and refunds

We comply with the Australian Consumer Law (ACL) and guarantee that our goods will meet acceptable quality standards.

If you receive a faulty or damaged product, please contact us within 7 days of delivery via email with your order details and photos of the item.

Change-of-mind returns are accepted at our discretion, provided the item is unopened, unused, and returned within 14 days of purchase. Shipping costs for change-of-mind returns are the responsibility of the customer.

Full details can be found in our Returns Policy.

7. Intellectual property

All content on this website—including text, images, graphics, logos, and product information—is the property of Prosper Shop or its content suppliers.

You may not reproduce, distribute, or exploit any part of this site without our written consent.

8. Privacy

We value your privacy and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Please refer to our Privacy Policy for details on how we collect, store, and use your data.

9. Limitation of liability

To the fullest extent permitted by law, Prosper Shop and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use this website or its products.

We do not accept responsibility for any allergic reactions or sensitivities that may occur from product use. Always read product labels and use as directed.

10. Governing law

These Terms of Use are governed by the laws of New South Wales, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact us

If you have any questions about these Terms of Use, please contact us at:
Prosper Shop
Sydney, NSW, Australia
Email: hello@prospershop.com.au